Effective Date: October 20, 2024

Textun (“we,” “us,” “our”) prioritizes protecting your privacy. When you use our content writing services (“Services”) we must collect your personal information. This Privacy Policy explains how that information will be collected, used, and safeguarded. Please read this policy carefully to understand how your data will be protected and Textun’s policies related to your privacy.

1. Data Collected

Textun collects several forms of data necessary to provide our Services and improve them:

a) Personal Information

Textun may collect the following information when people sign up for our services:

  • Name
  • Email address
  • Phone number
  • Company details (if applicable)
  • Billing information such as billing address and credit card details

b) Non-Personal Information

As you interact with the Services and our site, Textun may collect other non-personal forms of data, such as:

  • Device information
  • IP address
  • Browser information
  • Pages visited
  • Length of site visit

c) Cookies

Like many other sites, Textun uses cookies and other tracking technologies to ensure that you see relevant content and enhance your experience, as well as for our own purposes to track traffic. You retain control of cookies through your browser settings.

When you visit our login page, we set a temporary cookie that gauges whether or not your browser accepts cookies. All data collected by this cookie is discarded as soon as you close your browser and gathers no personal data about you.

When you log in, you will have the option to agree to several cookies that will save your login information and screen display choices for future sessions. Login cookies save your information for two days, while screen display cookies remain in place for a year. If you choose “Remember Me,” the login cookies are extended to two weeks. All login cookies will be removed once you formally log out of your account.

2. How We Use Your Information

Textun uses the data that you provide to:

  • Complete the content writing services that you signed up for
  • Complete payments and manage your transaction history
  • Contact you to follow up on orders, inquiries, and updates
  • Enhance your experience with our website through personalization
  • Upgrade the user experience and functionality that you see when you visit our website
  • Communicate through promotional content and newsletters (if you opt in)
  • Follow any legal obligations

3. How We Share Your Information

Your privacy is a top priority for Textun and we never sell your private information to third parties for personal gain. However, we may have to share your information with others under the following circumstances:

  • Service Providers: We work with some third-party service providers (e.g. email service providers, payment processors) to deliver our Services. To use their assistance, we may need to share some of your information.
  • Legal Compliance: If we are required to do so by law, we may have to disclose your information; for example, if required to do so by a court order, or if doing so will protect the privacy, rights, and safety of Textun, our employees, our other clients, and others.
  • Business Transfers: In the event of a change to Textun’s business, such as a merger, sale, or acquisition, your personal information may be transferred to the new owning body.
  • Password Reset: Password resets may include your IP address in the password reset email. Password resets occur only when requested.

4. Data Security

Textun has industry-standard processes and safeguards in place over your personal information. However, absolute security is impossible to secure when it comes to digital transmission, and we cannot 100% guarantee the safety of your data that you share via the Internet.

5. Your Rights and Choices

You retain certain rights when choosing to share personal information with us:

  • Access and Update: For any and all users that register on our website, we will store the personal information provided in a user profile. All registered users can see, edit, or delete the personal information on their profile at any time, except for their username. This information can also be edited by website administrators.
  • Opt-Out: You can choose to stop receiving any and all promotional emails from us by following the Opt-Out link provided in those emails.
  • Delete or Restrict: At any time, you can request an exported file of any data that Textun holds about you, including data that you provided to us (if you have an account). You can also request the deletion of any personal data that Textun may retain. Data that we must keep for legal, administrative, or security purposes is exempt from deletion.

6. Information Retention

Textun holds on to your information only as long as is necessary according to the purposes stated in this Privacy Policy or as long as required to by law.

7. The Privacy Rights of Minors

Textun’s Services cannot be accessed by children under the age of 18. Textun does not collect the personal information of minors intentionally. If we are told that we inadvertently received personal data from an individual under 18, we will delete all such information at once.

8. International Data Transfers

All persons accessing our Services outside of the USA should be aware that our Servers are located in the USA. Your data may be transferred, stored, and processed there, and you consent to the international transfer of your information by using our Services.

9. Updates to Our Privacy Policy

Textun reserves the right to update this Privacy Policy periodically. Any changes will be updated on this same page with the date of revision clearly indicated in the revised Privacy Policy. Please review this page periodically to ensure that you are informed about how we protect your privacy.

10. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us.

When you use our Services, you agree to the Privacy Policy and the collection, use, and sharing of your personal and non-personal information as described in this Privacy Policy.