Effective Date: October 20, 2024
Thank you for using Textun and for choosing our personalized, high-quality content writing services. Before using our services, please read the following Terms of Service (“Terms”). By placing an order and accessing our services, you agree to these terms and conditions. If you do not agree with the Terms that you see written here, you cannot use our services.
1. Service Description
Textun provides content writing and creation services. The content provided includes but is not limited to blog posts, articles, web pages, copywriting, product reviews and descriptions, eBooks, and other forms of writing services. The details of the service provided, such as the project deadline, scope, and price, will be finalized as you place an order and go through the ordering process.
2. Eligibility
By creating an account and using our services, you certify that you are over 18 years old and legally capable to sign a binding contract.
3. Account Creation and Management
Textun offers the option to create an account with us to improve your experience. An account offers the option to manage multiple orders from one dashboard easily. Managing orders includes but is not limited to:
- Tracking the completion status of orders as they happen
- Saving your projects all in one place and preserving your order history
- Downloading finalized content writing pieces easily from the personalized dashboard
You create your account credentials, maintain them, and protect their confidentiality. You are responsible for all activity and credentials related to your account. Textun cannot be held liable for any confidentiality breaches or unauthorized usage of your account.
4. Placing an Order
Before Textun accepts an order, you must provide us with the information that we need to plan and process the order, such as the scope and additional instructions. The order is then confirmed by both parties and Textun will begin work following the terms we agreed on. You are responsible for providing detailed instructions about your order and creating clear communication.
5. Payment
You must pay Textun once you place an order. No work will commence before full payment is processed. During the order process, we will finalize payment terms, including rates and payment methods. If you do not make your payment after placing an order, your order may be delayed or cancelled.
6. Revisions
Textun’s services include free revisions. You must request revisions within five days after receiving the final draft. Any subsequent revisions or changes that go beyond the scope of the original order will be subject to additional fees.
7. Refunds
Refunds are not generally included in Textun’s services due to the nature of our work and how we are organized. If you are unhappy with the work we provided and want to begin the refund process, you must contact us within five business days; we will first offer revisions and other alternative solutions. Refunds are only offered at the discretion of Textun and only when services did not meet agreed-upon terms.
8. Intellectual Property
Full intellectual property rights for the content created by Textun are assigned to the client as soon as full payment is provided. It is the client’s responsibility to ensure that any reference materials or other resources provided during the order process do not infringe upon the intellectual property rights of any third party.
9. Client Responsibilities
The client has responsibilities while accessing our service. These include providing all information needed to complete the order in a clear, accurate manner. Textun is not responsible for unsatisfactory results, delayed, or incomplete orders that arise as a result of delayed or inaccurate instructions, reference materials, and comments from the client.
10. Privacy and Confidentiality
Your privacy and confidentiality is Textun’s priority. All personal information, including sensitive information, that you share with us during the order process and beyond will be treated with complete confidentiality. However, there are possible information breaches that occur when accessing digital services, such as hacking and unauthorized account access, that is out of Textun’s control and that we are not responsible for if they occur.
11. Limitation of Liability
Textun is not to be held liable for any form of damage, including indirect, incidental, and consequential damages, that may arise from using or not being able to use our services. These damages include but are not limited to loss of revenue, potential profits, or data. Any liability for any damages, losses, or claims covered under the Terms of Service will not be greater than the amount paid to us for that specific service.
12. Termination of Service
This agreement can be terminated with or without cause by either party at any time. When services are terminated, the client must render full payment for services completed up to the point of termination. Textun reserves the right to withhold work if payment is not received.
13. Indemnification
By agreeing to the Terms, the client also agrees to indemnify, defend, and hold harmless Textun as well as its employees, contractors, and affiliates from any potential claims, liabilities, damages, or expenses that arise from their usage of Textun’s services, including but not limited to breaches of any third-party contracts, defamation claims, and intellectual property infringement lawsuits.
14. Governing Law
These Terms are written in accordance with the laws of the USA and shall be governed by them. Courts in the USA will have exclusive jurisdiction over any disputes that may arise over these Terms or the services provided.
15. Updates to the Terms of Service
Textun reserves the right to change or update the Terms of Service at any time we see fit without any prior notice. All changes to the “Terms” will be posted on this same page. Continued usage of Textun’s services is tantamount to acceptance of the revised Terms.
16. Contact
If you have any questions or concerns about these Terms, please contact us.
Thank you for choosing Textun for your content writing needs! We look forward to our collaboration.